Privacy Policy
Solent Health Care (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website https://solenthealthcare.co.uk/ or contact us.
This policy is written in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect and process the following types of personal information:
- Full name
- Email address
- Phone number
- Any information you provide through enquiry or contact forms
- Technical data such as IP address, browser type, and device information
- Cookies and website usage data
We only collect information that is necessary to provide our services or respond to enquiries.
2. How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide information about our care homes and services
- Improve our website and user experience
- Communicate with you regarding our services
- Meet legal, regulatory, and safeguarding obligations
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing
We process personal data based on:
- Your consent (when you submit forms or enquiries)
- Legitimate interests (to operate and improve our services)
- Legal obligations (healthcare and regulatory requirements)
4. Cookies
Our website may use cookies to improve functionality and analyse website traffic.
Cookies help us:
- Understand how visitors use our website
- Improve performance and user experience
You can manage or disable cookies through your browser settings.
5. Data Sharing
We may share your information only with:
- Trusted service providers (e.g. website hosting, IT support)
- Regulatory or legal authorities where required by law
All third parties are required to keep your data secure and confidential.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
Access to personal data is restricted to authorised personnel only.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via:
Website: https://solenthealthcare.co.uk/
Email / Contact Form: Available on website